Mapeo de Procesos: la Columna Vertebral de tus Sistemas
Aligning internal processes with technological systems—such as Hubspot or Zoho—is key to optimizing operational efficiency and improving data-driven decision-making. This article explains how this methodology helps you detect inefficiencies, automate repetitive tasks, and offer a more personalized customer experience. Additionally, it describes the most commonly used mapping techniques and the common challenges that may arise during implementation.